CHAPTER Ⅰ. GENERAL

Article 1. Objectives

The purpose of the Terms of Services is to set forth the rights, duties and obligations of contact us (hereinafter referred to as the “Company”) and users in using online intermediate trade services (hereinafter the “Services”) provided by the online trade platform (the “contact us”) developed and operated by the Company.

Article 2. Terms and Definitions

• 1

  ‘contact us’ refers to all versions of the contact us (buyer’s, supplier’s, mobile versions) operated by the Company. English: SEASON IMPORT AND EXPORT CO.,LTD Chinese: 江门市思晨进出口有限公司

• 2

  ‘User’ means a person who has signed the Service Contract and is granted a member ID and is divided into the Buyer and Supplier. Buyer: A member using the Services to request international trade through the contact us Supplier: A member using the Services to provide international trade through the contact us

• 3

  ‘Member ID’ refers to an email address needed to identify users and use the contact us.

• 4

  ‘Password’ is a combination of letters, numbers and special letters set by a member to confirm that the member ID is matched and protect his/her personal information.

• 5

  The terms not stated herein shall be defined pursuant to the Framework Act on Telecommunications, Telecommunications Business Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. and others.

Article 3. Effectiveness and Amendments

• 1

  The Company shall post the contents of the Terms of Services, corporate name, contact information (email address, telephone number, etc.) and others on the home page for users.

• 2

  If deemed necessary, the Company may announce the matters to be applied concerning specific services (hereinafter the “Separate Provisions”) in advance. If users agrees to the Separate Provisions and uses the specific services, the Separate Provisions shall prevail over others.

• 3

  In the event that any revisions are made in the Terms of Services and Separate Provisions, the reasons for such revision(s) and the date of their application shall be specified and posted on the home page from seven (7) days to one (1) day before the application.

• 4

  If such amendments are unfavorable to users, the Company shall post them on the contact us with at least 30-day grace period and inform them to users by email or other means. Unless such individual notification can be given due to the absence or change of contact information, the announcement pursuant to the Terms of Services shall be qualified as individual notification.

• 5

  The amended provisions shall also apply to the users who signed up prior to the amendment(s).

• 6

  If there is any objection against the amendment(s), users is able to terminate the Service Contract and ask for the deletion of his/her personal information anytime.

• 7

  If users keeps vising the contact us and using the Services even after the application of the rectification, it is deemed that he/she has agreed to such amendment(s).

• 8

  The amendments shall prevail over the old provisions.

Article 4. Rules Other than Terms of Services and Relations with Related Statues

• 1

  If matters not specified herein are stipulated under related laws, they shall apply accordingly.

• 2

  As long as related laws (ACT ON THE CONSUMER PROTECTION IN ELECTRONIC COMMERCE, ETC., ACT ON THE REGULATION OF TERMS AND CONDITIONS, FRAMEWORK ACT ON ELECTRONIC DOCUMENTS AND TRANSACTIONS, FRAMEWORK ACT ON CONSUMERS, ACT ON FAIR LABELING AND ADVERTISING, ACT ON PROMOTION OF INFORMATION AND COMMUNICATIONS NETWORK UTILIZATION AND INFORMATION PROTECTION, ETC., etc.) are not violated in using the Services, the Company may rectify the Terms of Services.

Chapter Ⅱ . Service Contract

Article 5. Service Contract

• 1

  A contract concerning the contact us Services (hereinafter the “Service Contract”) is concluded when a user signs up the contact us to use the Services.

• 2

  The signup process is completed by agreeing to the terms of the contact us and entering the information needed to request the Services.

• 3

  The Company shall accept th4e use of the Services if users enters the required information and agrees to the terms and conditions.

• 4

  If users engaged in any act violating the terms and conditions or related laws or any legal or unfair practices stated below, the Company may withdraw his/her membership: 1. False information is given; 2. Identity theft; 3. Any illegal act such as fraud is reported from the other user; or 4. Failure to meet other conditions for requesting the Services

Article 6. Member ID and Management

• 1

  In principle, a member ID shall be an email address.

• 2

  Users shall be responsible for managing their member ID and password. The Company has no responsibility for any loss or damage resulting from the theft, transfer, lease and poor management of such member ID and password.

• 3

  Members shall take one of the following measures to keep their ID and password safe and secure: 1. If users recognize that their ID or password is stolen or used by a third party, they shall immediately report such incident to the Company and follow its instructions. 2. Users shall ensure that they have logged out successfully after using the Services. 3. Users shall not disclose their member ID and password to others without reasonable causes. 4. A member ID is not sharable or transferrable. If members share or transfer their member ID without any discussion with the Company, the Company may suspend the use of such ID.

Article 7. Cancellation of Service Contract

• 1

  Users may cancel the Service Contract anytime by informing their intention to the Company.

• 2

  The Company may terminate the Service Contract in the event of one the following situations: 1. Users failed to meet requirements needed to use the Services provided by the contact us; 2. Users’ information turned out false (borrowed name, etc.), or there is a justifiable reason to doubt such information; 3. Users violated his/her obligations under Article 6; 4. Users violated his/her obligations under Article 13; 5. Users refused even though the Company amended the Terms of Services, added/revised/deleted the details of the Services and asked for consent with reasonable causes such as amendment of related laws, changes in transaction situations and improvement of the Services; or 6. Users engaged in acts which violate the Terms of Services or related laws such as the planning and implementation of the Services and inhibition on the provision of the Services with a goal of inhibiting all crime-related acts and public interests, or a reason for cancelation specified herein

• 3

  The Company unveils the reasons for cancelation and informs its intention to cancel to users by email, phone, fax and other means. However, the Company may give users an opportunity to express their opinions on such reasons for cancellation in advance.

CHAPTER Ⅲ. USE OF THE SERVICES

Article 8. Types of the Services

The Services provided by the Company to users through the contact us are as follows:

• 1

  The Services providing an online place for international trade between users and related services Trade support-related services Business search-information service

• 2

  Duties set by the Company such as announcements, inquiry between traders, etc.

Article 9. Time for the Services

• 1

  Provided that there is no particular operational or technical issue, the contact us shall be available 24 hours a day all year round.

• 2

  A certain day or time announced by the Company for particular reasons such as regular inspection shall be exceptional.

Article 10. Changes in Service Use Policy

• 1

  The Company announces changes through the contact us at least seven (7) days before the effective date to allow users to recognize the addition, revision and deletion of the Service Use Policy.

• 2

  Users shall pay attention to changes in the contact us and check such changes when they are.

Article 11. Discontinuance of the Services

• 1

  In the event of one of the followings, the Company may suspend the provision of the contact us Services: 1. An inevitable situation such as inspection/improvement/replacement of the contact us system 2. Suspension of the Services due to uncontrollable reasons (e.g., disk fault without the system manager’s fault, system down, etc.) 3. System failure due to fault or negligence by others (telecommunication services provider, CP, etc.)

• 2

  The Company may suspend the contact us Services partially or wholly if there is a problem in using the Services due to national emergency, power outage, contact us error, excessive use of the Services, etc.)

• 3

  Provided that the no intention or material fault is found in the Company, it shall not be responsible for any compensation for a member’s damages resulting from the suspension of the contact us Services.

Article 12. Company’s Obligations and Protection of Personal Information

• 1

  Unless otherwise specified, the Company shall have the Services available at the first date of the contact us Services provided.

• 2

  The Company is liable to provide the contact us Services in a continuous and stable fashion pursuant to the terms and conditions herein.

• 3

  The Company protects personal information pursuant to the related laws. For more information, refer to the separate privacy policy.

Article 13. Member’s Obligations

• 1

  To use the contact us Services, users shall meet the requirements set by the Company.

• 2

  Users shall enter and update business and personal information over time according to the facts as requested in the contact us form.

• 3

  Users shall observe the matters specified by the Terms of Services and related laws.

• 4

  Users shall not engage in any of the following acts: 1. Reproduction or provision of the information acquired through the contact us to a third party for purposes other than originally intended without getting approval from the Company in advance 2. Continuous transmission of advertising information against the receiver’s will, transmission/reception of a large amount of data causing a problem on the stable operation of the Services, or other acts against the sound use of the Services 3. Infringement of the rights, reputation, credit and fair benefits of others including the Company and users 4. An act interrupting the provision of the Services 5. An act registering a request for trade without an intention to sign up an international trade

Article 14. Members’ Posts

• 1

  ‘Members’ Posts’ refer to inquiries and quotations listed on the contact us for international trade.

• 2

  The Company shall not disclose such posts to a third party without consent from the member.

• 3

  The copyright of the contents posted on the contact us belongs to those who posted them as long as it does not infringe a third party’s rights. The Company shall keep the right to post contents on the contact us.

• 4

  The Company may treat such contents posted by users as the data needed to improve the quality of the Services. However, the posts shall be kept undisclosed.

CHAPTER Ⅳ. MISCELLANEOUS

Article 15. Exemptions

• 1

  In the event that the Services cannot be provided temporarily or permanently due to the act of God or equivalent force majeure, repair/inspection, replacement or failure of information & telecommunication facilities, disconnection of communication, etc., the Company shall be exempted from the provision of the Services. In this case, the Company shall inform such situation to its members by posting it on the contact us page or through other means.

• 2

  Concerning the Services provided to users, an online trade site and other additional information shall be provided. Required follow-ups such as management of transactions between users implemented through the contact us, implementation of trade, delivery of goods, withdrawal of subscription/return, product defect-related dispute settlements shall be directly handled by members. The Company shall not be responsible for such situation(s). In addition, the Company does not have any responsibility (including product liability) for damages resulting from product defect, error/imperfection of contract information and others. However, the Company could be responsible depending on a type of the Services (complete trade agency).

• 3

  The Company shall not be responsible for damages resulting from users’ failure to get the benefits expected from the contact us or selection/use of the Services.

• 4

  The Company shall not compensate mental damages caused by other uses during the use of the contact us unless it was aware of and intentionally ignored such damages.

• 5

  There is a possibility that personal information posted by users at their will is collected and used by others. Such risk is each user’s responsibility, not the Company’s.

• 6

  The Company shall not be responsible for damages resulting from members’ trust on various information and data posted on the contact us.

• 7

  The damages resulting from users’ incorrect input or revision of posts shall be their responsibility, not the Company’s.

• 8

  The Company shall not represent/have any control right on other websites that users visit through this site.

• 9

  The Company shall not be responsible for damages on users concerning the use of the Services unless it has an intentional or material fault.

Article 16. Miscellaneous

• 1

  Any documents (e.g., attachment, annex, etc.) attached herewith shall remain effective as a part of the Terms of Services.

• 2

  Any matters not specified hereof or those disputed shall be handled by mutual consent between the Company and users.

Article 1. Purposes of Handling Personal Information

The Company handles users’ personal information for the following purposes. It shall not be used for purposes other than originally intended. If such purpose is amended, necessary actions such as getting separate consent in accordance with Article 18 of the Personal Information Protection Act shall be taken.

• 1. Membership Signup and Management

  To check a user’s intention to sign up; user identification & authentication for the provision of membership services; membership maintenance & management; to prevent unfair use of the Services; various notifications

• 2. Handling of Civil Petitions

  To verify a civil appealer’s identity; to check civil petitions; notification for investigation of facts; notification of results

• 3. Provision of Goods or Services

  To provide the Services/contents and customized services

• 4. Marketing and Advertisements

  To develop new services (products) and provide customized services; to provide promotional and advertising information and offer an opportunity to participate; to analyze login frequency or statistics on the use of the Services

Article 2. Personal Information Handling and Retention Periods

• 1

  The Company shall handle and keep users’ personal information within the personal information retention & use periods in accordance with the duration agreed by the information owner at collection of such personal information or related laws.

• 2

  Specific personal information handling & retention periods shall be as follows:

  1. Membership Signup and Management

  Personal information concerning the Membership Signup and Management shall be kept and used for the purposes mentioned above from the date agreed to its collection and use to membership withdrawal. Ground for retention: Intermediate trade services Related law: Contract or subscription withdrawal-related records – 5 years Reasons for exception:

  2. Marketing and Advertisements

  Personal information concerning the Marketing and Advertisements shall be kept and used for the purposes mentioned above from the date agreed to its collection and use to membership withdrawal. Ground for retention: Improvement and advertisement of the Services Related law: Labeling/advertisement records – 6 months Reasons for exception: Unused unless agreed

Article 3. Information Owner’s and Legal Representative’s Rights & Obligations and their Exercises

• 1

  The information owner is authorized to exercise the following rights concerning the protection of personal information against the Company anytime: Request for access to personal information, request for correction when any error or misstatement is found, request for deletion and request for the suspension of processing.

• 2

  The rights under Paragraph 1 above can be exercised by email/fax or in writing pursuant to Paragraph 1 of Article 41 of Enforcement Decree of the Personal Information Protection Act, and the Company shall take a necessary action without delay.

• 3

  The rights under Paragraph 1 above can be exercised through a legal representative or by proxy. In this case, a power or attorney shall be submitted according to the Annex Form #11 of the Announcement on Personal Information Handling Method (No. 2020-7).

• 4

  Concerning a request for access to and suspension on the handling of personal information, the information owner’s rights can be limited pursuant to Paragraph 4 of Article 35 and Paragraph 2 of Article 37 of the Personal Information Protection Act.

• 5

  If a request for the rectification and erasure of personal information is specified in other laws, it shall not be made.

• 6

  If there is a request for access to, revision/deletion and suspension on the handling of users’ personal information, the Company shall check if the requester is an authorized person or representative.

Article 4. Items to be Handled

• 1

  The Company handles the following personal information:

  1. Membership Signup and Management

  Required information: Email address, mobile No., password, name, office phone number, firm name, cookie Option:

  2. Marketing and Advertisements

  Required information: Email, mobile No., firm name Option:

  3. Handling of Civil Petitions

  Required information: Name, firm name Option:

Article 5. Destruction of Personal Information

• 1

  Once the purposes of personal information are accomplished or its retention period expires, it shall be destructed immediately.

• 2

  If required to keep protecting personal information pursuant to other laws even though its retention period has expired or purpose of its handling is achieved, such personal information shall be moved to separate database or kept in a different place. 1. Legal grounds: 2. Personal information to be kept: Account information, date of transaction

• 3

  The personal information destruction procedures and methods are as follows: 1. Destruction procedures The Company shall choose target personal information and destruct it after getting approval from the Chief Privacy Officer. 2. Destruction methods The data in an electronic file format shall be destructed in a non-restorable fashion. Printouts shall be destructed through shredding or incineration.

Article 6. Safety of Personal Information

Article 7. Installation & Operation or Refusal of Automatic Personal Information Collection System

• 1

  The Company uses a cookie that contains and, on occasion, loads information of the users to provide personalized and customized services.

• 2

  A cookie indicates a small text file stored on the hard disk of a user’s computer, which is sent to the user browser by the website server (http). A) Purposes: The Company uses cookies for automatic login only. B) Installation & Operation or Refusal of Cookies: Uses are able to refuse the storage of cookies through ‘Tools’ > ‘Internet Options’ > ‘Privacy’ on top. C) If you refuse to install cookies, there might be some difficulties in getting the services.

Article 8. Amendment of Privacy Policy